De-matting Service

De-Matting

Service

It is the OWNERS duty of care towards their pet to maintain the coat between professional grooms.
At Pawfection Dog Grooming we groom humanely and will attempt to remove some knots and tangles if we feel that the animal will not suffer pain. However, we will abide by the Animal Welfare Act (LAW) and if the animal is badly matted we will NOT inflict pain or suffering.

The vast majority of our customers do a wonderful looking after their pets coats, however If owners fail to attend to their pets’ coat and they become matted we will shave the coat off to elevate the discomfort the dog is in and to prevent further suffering. To de-matt would cause the animal tremendous stress and pain.

If an Animal requires shaving because of matting this is done by clipping behind the mats which is very close to the skin leaving the animal with very little coat. This may in the short term causing discomfort and a reddening of the skin. This is normal. We check the blades of our clipper every minute during this process to ensure the dog does not get burnt and change them many times during the process.

To be clear we hate doing this but we consider shaving an act of kindness as failure to address these issues will inflict massive discomfort and pain onto a dog.

To ask a groomer to de mat a seriously matted animal is cruel and against the law.

We do not like shaving off an animal as owners often think this is done because of poor grooming skills when in fact it is done because of good knowledge about animal welfare. We will inform the owner prior to this, however if the owner is unobtainable this procedure will be undertaken and in all cases an additional de-matting charge will be levied.

Most owners who get to this point are embarrassed at the poor condition they have let their dog get in. We understand that most of us have busy lifestyles and that sometimes things get out of hand. We are not here to pass judgement, we are here to help and are more than happy to advise owners on home grooming between visits to a professional salon

Services

Nail Clipping +

Available as a drop in service any day. No appointment necessary
Wash, blow and go +

Thorough conditioning bath, hand blow dry, brush out, and a spritz of fragrance. Ideal for in between grooms
Teeth Cleaning Fresh Breath Treatment +

Treat your pet to our Fresh Breath Treatment after his or her groom. Our mouth brush and enzyme mouth gel…
Conditioning Coat treatment bath +

Naturally enhance the intensity of your dog's coat colour using our rich, conditioning (non-bleach) shampoos. Suitable for black, red, brown…
Full Groom +

Our Full Groom includes a six-point health check, your dog's nails trimmed, ears cleaned, soothing and massaging mineral bath, anal…
Blueberry Tear Stain Spa Facial +

This mild yet concentrated, lightly foaming facial scrub soothes and balances the skin. It has natural exfoliating activity and aids…